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Custom URL

Caroline Veiders
  • Updated

Summary:

1. Where to configure a custom URL?
2. How to configure a custom URL ?
3. Default branding
4. Frequently asked questions
5. Tips

 

1. Where to configure a custom URL?

Step 1: Go to your 'Organise' interface and to the 'Branding' page. Choose one of your existing brandings or create a new one.

Step 2: Then go to the 'Custom learning space URL' section.

Step 3: Click on 'Create custom URL'.

 

2. How to configure a custom URL ?

Step 4: You can upload a favicon (recommended size: 32 x 32 px). A favicon is an image or icon, usually a logo, that is next to the name in the tab bar of your browser.

Step 5: Select whether you want to create a subdomain or a custom domain.

  • Subdomain: a domain that ends with .myskillcamp.com for which an SSL certificate is assigned automatically through Let's Encrypt. Read how it works here.

  • Custom Domain: a fully customised domain for which an SSL certificate is needed and where the domain needs to be hosted on a DNS.

Step 6: if you chose a custom domain, fill in your domain name (without https://)

Continue with Step 7 if you selected a custom domain. If you selected a subdomain, continue with Step 8 (Add CNAME record to Domain Name System).

 

ℹ️ Do not click on the "Create" button until you have gone through all of step 7.

 

Step 7: Copy the TXT value displayed in the myskillcamp interface and add it to a TXT record in the console of your site's host (eg Cloudflare, GoDaddy, OVH, Google).

This step is necessary to validate your custom domain. If you're not an administrator or don't have access to the console of your hosting provider, please contact the administrator or your IT team to help you do the setup.

Once the necessary was done on the hosting side to create a TXT record, you can click on "Create" in the myskillcamp interface. In the background, we will then check if we find the TXT record on the URL that you provided during the configuration.

 

Example:

  1. Log in and open your domain provider's DNS records. Copy the TXT value below and paste them into your DNS records

  2. Select TXT

  3. Give this new record a name

  4. Paste the TXT value from myskillcamp into this field

  5. Click "Add record"

  6. Click "Create"

 

Step 8: Add a CNAME record in your hosting provider's console.

This step is necessary to redirect your custom URL to myskillcamp's URL. It's a setup to customise the domain routings of your Domain Name System (DNS).

 

Example

  1. Log in and open your domain provider's DNS records. Add a new record.

  2. Select CNAME

  3. Give this record a name

  4. Set the alias value or target to platform.myskillcamp.com

  5. Click "Save"

Please follow the instructions provided by your DNS service provider to connect myskillcamp with your DNS:

ℹ️ For some hosting providers, notably OVH, it is not possible to have a TXT record and a CNAME record on the same URL. For this reason, we advise you to add the TXT record as described above and to validate step 7 in the myskillcamp interface. Once step 7 is completed, you can delete the TXT record on the host side and replace it with a CNAME record.

ℹ️ The deployment of the CNAME record can take, depending on the host, up to 24-48 hours.

 

Step 9: Select 'Test connection'.

Now a status colour will appear. If the status is:

  • green: All good! The connection works.

  • orange: You haven't deployed yet, please try again.

  • red: The connection doesn't work, please contact our Support team.

 

3. Default branding

The URL is used to determine which branding is displayed to the user on the login page. If you have several brandings with the same URL, you can decide which branding is shown primarily.

 

Step 10: Turn the toggle on if you want to make your current branding the default branding for this custom URL.

 

 

4. Frequently asked questions

  • How to increase the number of custom URLs available?

If you ran out of available custom URLs, please follow these steps:

Step 1: Go to your 'Organise' interface and to the 'Branding' page. 

Step 2: Then go to the 'Custom learning space URL' tab.

Step 3: On the top right, you can see the number of created URLs. Click on the button 'Increase number of available URLs' next to it.

Step 4: Select 'Validate' and a request will be sent to our Sales team to upgrade your current plan with more custom URLs.

 

5. Tips

  • We advise you to go through the steps outlined above in parallel with the person who has access to your hosting provider's console (if it's not yourself) for a smooth setup.
  • Check the ℹ️ in this article. We added them over time based on customer feedback.
  • In case of an error message in the console of your hosting provider, do not hesitate to contact your hosting provider and share this article.
  • The URL entered in the myskillcamp interface and in the host side console must be exactly the same.

 

 

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Having trouble creating your custom URL? Contact us via chat or at: support@myskillcamp.com

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