Minimum configuration is required in order to take full advantage of the MySkillCamp app. Mind you, no software installation is needed.
This article explores the subject in detail. It is addressed to all MySkillCamp users as well as the IT people who work for the companies using this e-learning platform.
Table of contents
- Material conditions
- Web browser
- Internet connection
- E-mail exchanges
- Web access
1. Material conditions
Check whether the basic material conditions are met: set your computer screen resolution to a minimum of 1024 by 600 pixels and make sure that you have 256 Mo of random-access memory (RAM).
2. Web browser
Ensure that your web browser is compatible with our platform. MySkillCamp recommends the use of Chrome.
- Google Chrome (all versions)
- Firefox 58 and later
- Safari 4 and later
- Microsoft Edge (all versions)
Even though MySkillCamp supports Internet Explorer 11, this browser shows limited compatibility with the latest web standards. As a result, user experience can be affected. Microsoft itself encourages users to use Microsoft Edge.
3. Internet connection
The recommended minimum bandwidth is 512 Kbit/s for all uses, except video streaming.
We recommend that corporate executives run bandwidth tests to make sure that users are able to use the platform under the best possible conditions - taking due account of the nature and size of the pedagogical content involved.
4. E-mail exchanges
MySkillCamp sends notification e-mails to its users. In order to receive those notifications, it is necessary to add the e-mail address email@example.com to your client’s white list or any other app of the company that filters those e-mails. Other e-mail addresses can also be used, such as firstname.lastname@example.org or email@example.com. It is therefore recommended to whitelist the whole @myskillcamp.com domain.
Depending on the type of filters used by your company, it can also be necessary to authorize the IP address ranges that spread those e-mails. Those are:
- 220.127.116.11 to 18.104.22.168
- 22.214.171.124 to 126.96.36.199
- 188.8.131.52 to 184.108.40.206
- 220.127.116.11 to 18.104.22.168
The prefixes are 22.214.171.124/21 and 126.96.36.199/22. The hostname (for the return path) is bnc3.mailjet.com.
5. Web access
Using MySkillCamp requires access to the following URLs:
- myskillcamp.com and myskillcamp.biz
- intercom.io and intercom.help
- any third-party service provider used in the learning content of your company or in the learning content of educational partners: YouTube, Prezi, Genially, Elephorm, etc.
- any specific URL used by your company (such as learning.yourdomain.com) has to be made accessible too
The native activities of MySkillCamp do not require the Flash plugin. Some proprietary contents that have been imported on the platform (‘SCORM’ contents) are likely to require the installation of the Flash plugin.