Some key terms in this media have been changed,
please see this article for more information
Before anything else, if you have a question, check our FAQ, a veritable goldmine of information. What’s more, our team add to it on a regular basis 🙂
Accessing it couldn’t be simpler... Follow the guide:
From your training space, go to the top right corner of the screen and click “Help”.
A pop-in will open on your right with “Find your answer quickly”. This is the gateway to our FAQ. All you have to do is type the keyword associated with your question or request:
If, despite our efforts, you still haven’t found what you’re looking for...
You will then have the opportunity to talk directly with a team member via our online chat.
To start a discussion, go to “Help”, again in the top right corner of your training space.
A pop-in will then appear on your right. Go to the “Start a conversation” panel
You will receive an answer as soon as possible. That’s a promise!
Please do not hesitate to contact the Support team if you need further information: firstname.lastname@example.org